🚚 Delivery & Shipping

Delivery within Kosovo

We offer fast and reliable delivery across Kosovo.

  • Delivery time: 1–3 business days
  • Payment: Cash on Delivery (Pay after receiving the product)
  • Ferizaj: Free delivery / (or add your price)
  • Other cities: Delivery fee may apply depending on distance

We will contact you before delivery to confirm your order.

Delivery for Large Furniture

For large items (sofas, beds, tables, etc.):

  • Delivery is handled by our team or organized transport
  • Delivery time: 2–5 business days
  • Assembly: (write if you offer it or not)

For more details, please contact us directly.

Shipping to Europe (EU)

We offer shipping to selected European countries.

  • Delivery time: 5–10 business days
  • Payment: Prepaid (Bank transfer / PayPal if available)
  • Shipping cost: Depends on location and product size

Please contact us before placing international orders.

Important Information

  • Products are delivered to the building entrance unless otherwise agreed
  • Please check the product upon delivery
  • If the product is damaged during transport, contact us immediately

WhatsApp & Instagram & Facebook & Email Orders

You can also order directly via WhatsApp & Instagram & Facebook & Email:

“Hello, I’m interested in this product: [product link]”

🔄 Return & Refund Policy

Returns

We accept returns under the following conditions:

  • The product must be unused and in its original condition
  • The return request must be made within 3 days after delivery

To request a return, please contact us with your order details.

Refunds

  • Refunds are processed after we receive and inspect the returned product
  • If approved, the refund will be issued within a few business days
  • Shipping costs are non-refundable

Damaged or Defective Products

If your product arrives damaged or defective:

  • Contact us within 24 hours after delivery
  • Provide photos as proof

We will offer a replacement or refund depending on the situation.

Non-Returnable Items

  • Custom-made furniture
  • Used or damaged items (not caused by delivery)

Contact

For any questions regarding delivery, returns, or refunds, please contact us directly.